At PrajnaBytes International Private Limited, we value user feedback as an essential component in improving our content, services, and user experience. We encourage constructive feedback that contributes to the accuracy, clarity, and reliability of our published materials.
1. Purpose of This Policy
- Ensure that all feedback is reviewed and appropriately addressed.
- Encourage constructive criticism that improves our content quality.
- Provide a structured process for users to report concerns or suggest improvements.
2. Types of Feedback We Accept
- Corrections – Reporting factual errors or outdated information.
- Content Improvement Suggestions – Suggestions to enhance clarity, depth, or accuracy.
- User Experience Feedback – Issues related to accessibility, website navigation, or readability.
- Service-Related Feedback – Concerns about our services, customer support, or response times.
3. Feedback Submission Process
- Users can submit feedback through our Contact Page.
- Feedback should be clear, specific, and evidence-based where applicable.
- We do not entertain feedback containing offensive language, personal attacks, or spam.
4. How We Handle Feedback
- All feedback is reviewed by our internal team within a reasonable timeframe.
- If feedback requires content updates or corrections, it is processed under our Corrections Policy.
- Users may receive a response acknowledging their submission if additional clarification is required.
5. Response Time & Resolution
- General feedback – Reviewed within 5-7 business days.
- Correction requests – Addressed within 10 business days, depending on complexity.
- Service-related issues – Handled through appropriate support channels.
6. Ensuring Continuous Improvement
- We analyze feedback trends to improve editorial standards and service quality.
- Constructive suggestions that contribute significantly to our operations may lead to policy updates.
- All feedback remains confidential and is used strictly for internal review and improvement.
7. Contact Us
If you have any feedback, suggestions, or concerns, please visit our Contact Page to submit your request.