Technology services · since 2011
We build the systems organisations run on, and we stay to keep them running.
Software, automation, digital services and the infrastructure underneath them, designed with care and looked after long after launch.
- 15+ years
- of building, since 2011
- 6 service areas
- from software to operations
- Government, education, industry
- and non-profit organisations served
- Your code, your data
- handed over and documented
What we do
Six ways we help organisations work better
Each service is defined by the problem it solves, what it includes, how it is delivered and how it is supported afterwards.
Clients
Trusted over the years
By organisations in government, education, the non-profit sector and industry.
- GovernmentGovernment of NCT of Delhi
Logos identify organisations we have worked with; they do not imply endorsement. See client references
Our journey
Learning by building, since 2011.
PrajnaBytes grew out of years of hands-on work: building, teaching and keeping systems running. That persistence is still how we work today.
2011
The work begins as ISCL Online
A practice in New Delhi takes on web development and digital marketing work for organisations in Delhi.
Training
Sharing what we learned
Under the ISCL Online name, we deliver technology training to students of University of Delhi colleges.
2023
PrajnaBytes is incorporated
PrajnaBytes International Private Limited is incorporated, carrying forward the work and client relationships of ISCL Online.
Today
Building and operating systems
Six service areas, from business software and AI automation to running the systems clients rely on every day.
How we work
Clear from the first conversation to years of support
Understand
We study the current process or system, the people who use it and the outcome that matters.
Agree in writing
Scope, responsibilities, acceptance criteria and support terms are written down before work begins.
Deliver in stages
Working results are reviewed with you as we go, so problems surface early, not at handover.
Operate and improve
Where agreed, we keep the system maintained, monitored and improving, and report on it.
What you can count on
Responsible for the service, not only the delivery
Clients should stay because the work keeps being useful, never because their systems are locked away.
- Your systems stay yours
- Source code, credentials and documentation are handed over and kept current.
- Defined scope
- Every engagement states what is included, what is not, and how changes are handled.
- Measured service
- Continuing services are reported against agreed targets, with work and incidents recorded.
- Technology chosen for the problem
- Tools, including AI, are used where they improve outcomes or costs, not for their own sake.
Have something to build, fix or look after?
Tell us about it in a few lines. We read every enquiry and reply with the questions that matter.